Here are some of the most asked questions answered by the AMS team
Q. What is a Manufactures Representative?
A. A Manufacturers Rep is contracted sales force for companies (Principals) that do not have their own field sales people. We have a defined territory and a legal contract to act on behalf of the companies we represent to promote the company’s products and in return are paid only when sell something.
Q. What is the responsibility of AMS as a Manufacturer’s Representative?
A. AMS is a professional sales agency. We have a responsibility to faithfully promote sales in our territory for the companies we represent. AMS will pursue the very best, most cost effective solution for our customer.
Q. What is AMS’s relationship with the companies you represent?
A. AMS is an independent contractor.
Q. Do I place my order with AMS?
A. No, orders are placed directly with the Principal. AMS will always assist to make sure your order is placed and processed.
Q. What if I have a problem after I place an order with one of the companies you represent?
A. Please contact AMS so we can help define the issue and bring the resources needed to resolve the problem.
Q. Do you stock anything?
A. No, we rely on our distributor partners and Principals to stock those products that lend themselves to stock.
Q. What is the difference between a Manufacturers Rep and Distributor?
A.The biggest difference it that a distributor handles the purchase transaction and a rep does not.
Q. Does AMS Offer integration services?
A. No, not directly, however, we have a number of qualified integrator and distributors that can offer these services.
Q. Does AMS offer technical assistance?
A. Yes, AMS can provide sizing and selection assistance. When required, we will bring in additional resources as needed.